Frequently asked questions
Questions Before We Start?
A few useful answers about working with a local business support team in China.
What does Omega do? +
Omega supports international companies sourcing products, developing suppliers, managing projects and conducting business activities in China.
Which languages do you support? +
We support business communication in Chinese, English and Spanish.
Can you review a supplier I already know? +
Yes. Omega can review information about a supplier contact you provide, with the scope defined for your project.
Can I request help at one stage? +
Support can be adapted to the requirements and current stage of a project. Discuss the specific assistance you need.
Can you coordinate a virtual factory visit? +
Virtual factory visits are included in the supplier sourcing and verification service category.
Do you support customized products? +
Yes. Project coordination can include product adjustments, samples, communication with the manufacturer and production follow-up.
Can you coordinate pre-shipment checks? +
Yes. We can coordinate product checks, pre-shipment reviews and loading verification.
Do you work with logistics partners? +
Yes. Omega coordinates with suppliers, warehouses, freight forwarders and other relevant partners.
What should I send first? +
Start with your product or business requirements, supplier details if available, current project stage and the support you need.
How is the service scope agreed? +
Discuss the requirements and project context with the team. The scope should reflect the specific work and parties involved.
Before we talk
Bring Us Your Questions.
Share the Project Context.
Requirements
What are you trying to source, develop or coordinate?
Current stage
Do you have a supplier, quotation or order already?
Priorities
Which questions or decisions need local support?
English 
Spanish